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Return to shopThank you for shopping with Shenzhen Bangyike Technology Co., Ltd. We are committed to providing you with a smooth and reliable shipping experience. This Shipping Policy outlines our shipping procedures, timeframes, fees, and other important information.
1. Order Processing Time
- All orders are processed within 1–3 business days (excluding weekends and holidays) after receiving your payment confirmation.
- You will receive a confirmation email with tracking information once your order has shipped.
2. Shipping Methods & Delivery Time
We offer standard international shipping to most countries. Estimated delivery times are as follows:
| Region | Estimated Delivery Time |
|---|---|
| United States | 7–15 business days |
| Europe | 10–20 business days |
| Canada, Australia | 10–20 business days |
| Asia | 7–15 business days |
| Other Regions | 15–30 business days |
Note: Actual delivery time may vary depending on customs processing, local postal services, holidays, or unforeseen delays.
3. Shipping Fees
Shipping fees are calculated at checkout based on your shipping location and order weight or size. Some promotional items may qualify for free shipping.
4. Order Tracking
Once your order is shipped, we will provide a tracking number via email. You can track your package on the carrier’s website or through our Order Tracking page (if available).
5. Customs, Duties, and Taxes
- International orders may be subject to customs duties, import taxes, or other fees levied by your local government.
- These charges are not included in the item price or shipping cost and are the responsibility of the customer.
- We are not responsible for delays caused by customs.
6. Undeliverable Packages
If a package is returned to us due to an incorrect address, failed delivery attempt, or refusal to accept, we will contact you to arrange reshipment. Additional shipping fees may apply.
7. Lost or Delayed Shipments
If your package has not arrived within the estimated timeframe:
- Please first check the tracking information.
- Contact your local courier or postal service.
- If the issue persists, contact us at seriv@helpyiketech.site for further assistance.
8. Contact Us
If you have any questions about your order or this Shipping Policy, feel free to contact us:
Shenzhen Bangyike Technology Co., Ltd
Room 104-51, Building 1, Alibaba Global AliExpress (Changshu) Cross-border E-commerce Industrial Park,
No. 9 Yanjing Road, Mocheng Street, Changshu City, Suzhou City, Jiangsu Province
Phone: +86 19635352112
Email: seriv@helpyiketech.site